PRIVACY POLICY
Tech Credit Fund PRIVACY POLICY
Welcome to Tech Credit Fund. We at Tech Credit Fund (Pty) Ltd
believe in respecting the security of our customers’
personal information and we have structured our privacy policy for this purpose. Our Privacy Policy applies to
all
our customers, past and present. Please note that our Privacy Policy may be subject to changes from time to
time, in
which case we will provide sufficient notification of such changes.
Please ensure that you have thoroughly read through our Terms
and Conditions alongside our Privacy Policy. This will
enlighten you as to how we communicate, interact and conduct business with our clients. In addition these
documents
describe how we will gather, process and use your personal information.
YOUR CONSENT
By submitting your details to Tech Credit Fund and/or using
Tech Credit Fund’s services, you accept our Privacy
Policy. You also explicitly provide Tech Credit Fund with voluntary and informed consent to the use and
disclosure of
your personal information in the following manners, as described throughout this Privacy Policy.
Please bear in mind that you have the full right to object to
the use of your personal information. Conditional to
the information you expostulate to, Tech Credit Fund may not be able to proceed with your application(s) as we
will
require certain personal information to successfully conclude or perform on the contract relating to your
application. We are obliged by law to obtain this.
For your convenience, Tech Credit Fund provides direct access to essential compliance and onboarding documents.
Please review or download these as needed:
POPIA DISCLAIMER
By completing the application form and providing personal
information linked to the application, I/we hereby grant my
voluntary consent that my/our personal information may be processed, collected, used, and disclosed in
compliance
with the Protection of Personal Information Act, 4 of 2013. I/we furthermore agree that by completing this
application form and providing personal information linked to the application, my/our personal information may
be
used for the lawful and reasonable purposes in as far as Tech Credit Fund (responsible party) must use my/our
information in the performance of its legal duty. I/we understand that my/our personal information may be
disclosed
to a third party in as far as Tech Credit Fund must fulfil its legal duty. I/we furthermore understand that
there are instances in terms of abovementioned Act where my express consent is not necessary to permit the
processing of personal information, which may be related to litigation or when the information is publicly
available.
AGE
To register with Tech Credit Fund and receive any of our
products and/or services you must be 18 years of age or older.
Minors are strictly forbidden from using our products and/or services.
SECURITY AND CONFIDENTIALITY
We understand the value of your personal information, which
is why we will take all reasonable steps to secure and
protect your information from loss, improper use or unauthorized adjustment. We store your personal information
in
databases with built-in safeguards and firewalls to ensure the privacy and discretion of said
information.
We recognize the need for the appropriate protection and
management of your personal information that you share with
Dakalo M Dent. Therefore, we protect your information using secure socket layer (SSL) encryption technology and
limit employee access to a strictly need-to-know basis. We store data in encrypted forms on computers and
control
the access thereof via secure web pages. The use of firewalls and other technological security measures protect
our
servers from external attacks.
We ensure that our security systems meet or exceed the
industry standards, whilst constantly monitoring internet and
technological developments to certify that our systems develop and evolve as required. In addition, we regularly
test our systems to ensure that our security mechanisms are suitable and up to date.
We are subject to South African data protection laws,
including those contained in the Constitution of the Republic
of South Africa of 1996, the Regulation of Interception of Communication Act of 2002, the Protection of Personal
Information Act of 2013, the Consumer Protection Act of 2008, the Electronic Communications and Transactions Act
of
2002, and the National Credit Act of 2005 read with the National Credit Amendment Act of 2014. Furthermore, we
ensure our compliance with the aforementioned regulations and acts.
PERSONAL INFORMATION
Personal information is information that identifies or
relates specifically to you and may include your financial
information, name, age, identity number, assets, liabilities, income and payment records. In summary, any
information that we know about you will be regarded as your personal information.
PERSONAL SECURITY
When you use the Tech Credit Fund website and the services
provided by Tech Credit Fund, you may be given an access number,
user name, password and/or personal identification number (PIN). You are responsible for preserving the secrecy
and
confidentiality of your user name, access card, password and/or personal identification number.
COLLECTING YOUR DATA
We collect your information in two ways:
- Directly from your application; and
- From external sources, such as credit bureaus and
customer service providers.
Tech Credit Fund may use data that identifies your personal
information for a number of things, including:
- Statistical analysis;
- To develop and improve our products;
- To assess lending risks;
- To update your records;
- To identify which of our products might interest
you;
- To identify and prevent fraud, money laundering and
other criminal activities;
- To carry out regulatory checks, keeping you informed
about your loan, and for market research; and
- Marketing products and services offered on behalf of
third parties.
COLLECTION AND USE OF PERSONAL INFORMATION
In order to make use of the loan product(s) and service(s)
offered by Tech Credit Fund, it is necessary for us to find
out precisely what you may need and want from us and to ascertain whether, in terms of the provisions of the
National Credit Act of 2005, you are eligible to get a loan. Reasons as to why we would collect your personal
information may include:
- To identify you;
- To process your instructions or requests;
- To ensure that you meet our lending criteria, we may
collect and analyse all the information that we have about
you to compile a credit profile, in order for us to grant you a loan and to meet your specific needs;
and
- Once we have gathered and analysed your personal
information, we may send you promotional material or details
which we think may be of interest to you. If any of this promotional information relates to products,
promotions, news or services of a third party, and you indicate that you would like more details, we may
inform
the third party to contact you directly. However, we will only inform a third party to contact you if you
have
indicated to us that this is agreeable to you.
Additionally, we will utilize your personal information for
the other purposes as set out within the Privacy Policy.
ADDITIONAL DATA COLLECTION
Tech Credit Fund may collect information about your computer,
namely, where available, your IP address, operating system
and browser type. We will use this information for the purpose of system administration and to report aggregate
information to our advertising partners. This allows us to have a better understanding of our customers'
requirements and/or preferences by using cookies to track users as they travel from website to website recording
what commercial advertisements they view and select while browsing the internet.
This is statistical data about browsing actions and patterns,
which does not identify any individual. In addition, we
may obtain information about your general internet usage by using a cookie file stored on the hard drive of your
computer. Cookies enable Tech Credit Fund to improve the service offered to you, assist in estimating our
audience size
and usage patterns, help store information about your preferences and recognize you when you return to our
site.
You can set your web browser to refuse cookies. If you do
this, you may not be able to enjoy the full use and
functionality of our site and you may not be able to take advantage of certain promotions that we may run from
time
to time. Please note that third parties who advertise on our site may also use cookies, but we do not have
access
to, or control over them and, therefore, cannot take responsibility for them.
We want to provide you with the best possible service, so
calls to Tech Credit Fund will be recorded and/or monitored
for quality checks and staff training. Recordings may also be used to help us combat fraud and other criminal
acts.
SHARING YOUR DATA
Tech Credit Fund shares the data you submit with third
parties involved in the process of providing the services you
request, for example: credit bureaus, collection agencies, lenders and customer service providers. Tech Credit
Fund
maintains trusted relationships with these carefully selected third parties, whom perform services on our
behalf.
All service providers are bound by contract to preserve the confidentiality and security of your personal
information and are restricted in their use thereof as per this Privacy Policy. The service provider is required
to
immediately notify us when there are grounds to believe that there has been unauthorized access and/or activity
relating to your personal information.
By signing the document and/or clicking the "I Accept" box
beneath the loan agreement and direct debit mandate, you
agree that we may disclose your personal information:
- In the event we sell, buy or merge with any business or
assets (in which case we may disclose your personal
information to the prospective seller, buyer or partner of such a business or assets);
- If our business or substantially all of its assets are
acquired by a third party (in which case personal
information held about customers will be of the transferred assets);
- If we have a duty to disclose your personal information
in order to comply with a legal request, or in order to
enforce any of our terms and conditions; and/or
- In relation to the implementation, administration and/or
enforcement of any agreement entered into with Tech Credit
Fund.
RIGHT TO REQUEST ACCESS TO YOUR PERSONAL INFORMATION
As mentioned before, we are committed to the security and
protection of your personal information and any information
shared with and disclosed to third parties is only done with our knowledge and explicit authorization. You are
entitled to request access to your information at a prescribed fee and to request that excessive, inaccurate,
irrelevant, unnecessary, outdated, misleading or unlawfully obtained information be corrected, deleted or in the
case of a dispute, indicate that correction has been requested, but not made.
ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT
We voluntarily subscribe to the principles, charted in
Section 51 of the Electronic Communications and Transactions
Act of 2002, which govern your right to having your personal information kept private and discreet. We briefly
outline these principles as follows:
- We will only collate, use, gather, process and store
your personal information with your express permission as
set out in our Privacy Policy. Unless if we are legally required to do so, we will only use such information
for
the lawful/legal purpose for which it is required as outlined in this Privacy Policy.
- We hereby disclose the specific purpose for which we
collate, use, request and store your personal information.
Additionally, we will keep a record of your personal information and the specific purpose(s) for which we
have
gathered and used it.
- We will not use your personal information for any other
purpose, other than that which we disclosed to you
herein, unless you give us your express written permission to do so, or unless we are permitted or required
by
law to do so.
Further to the requirements of the ECT Act; we will disclose
your personal information without your consent:
- If we are required to do so by law or by a court
order;
- If disclosure is in the public interest;
- If disclosure is in Tech Credit Fund's interest;
and/or
- With your implied consent.
In terms of the Consumer Protection Act and section 45 of the
ECT Act, you recognize that you have the option to
unsubscribe and/or opt out of any mailing list maintained by Tech Credit Fund for commercial and marketing
communications.
CONTACT FROM TECH CREDIT FUND AND THIRD PARTIES
As part of the application process, we will ask you whether
we or any of our partners may contact you about our
products and services by mail, email, telephone and SMS (or any other reasonable method(s)). If you ticked "yes"
or
agreed to this communication in writing but no longer wish to receive such communications, please login to our
website, visit the "My Account" page and change your communication preference at any time, or follow the
instructions in the message itself.
Additionally, you may register on the National "Opt Out"
register of the Direct Marketing Association of South Africa
by going to www.dmasa.org.
We may transfer your personal information to selected third
parties. If at any time you wish to stop receiving such
contact from a third party, you will need to follow the instructions about unsubscribing provided at that time
by
the respective third party. Please note that we only partner with trusted companies who will respect your right
to
unsubscribe from any such marketing communications, but we will not be responsible for managing that process or
any
disputes.
THIRD PARTY LINKS
The Tech Credit Fund site may contain links to third party
websites. If you follow a link to any of these websites,
please note that these third parties have their own terms, conditions and privacy policies and that we do not
accept
any responsibility or liability for them. By registering at Tech Credit Fund, you may receive contact and offers
from
third party companies as you have agreed to do by accepting our Privacy Policy and, while we only work with
selected
partners, we are not responsible for the representations and/or services of these third parties.
We are not responsible for any representations, information,
warranties or content on any website of any third party,
including websites linked to the Tech Credit Fund website or websites facilitated by Tech Credit Fund. We do not
exercise
control over third parties' privacy policies or terms of service and you should refer to the privacy policy of
any
such third party to see how such party protects your privacy and secures your personal information.
CHANGES TO THE TECH CREDIT FUND PRIVACY POLICY
We reserve the right, in our sole discretion, to modify,
update or amend, including without limitation, by the
addition of new terms and conditions, our Privacy Policy from time to time with or without notice. You therefore
agree to review the Privacy Policy whenever you visit the Tech Credit Fund website for any such change. Save as
expressly provided to the contrary in this Privacy Policy, the revised version of our Privacy Policy shall
succeed
and replace all previous versions thereof.
APPLICABLE LAWS
Tech Credit Fund's Privacy Policy will be governed by,
construed and interpreted in accordance with all the relevant
laws of the Republic of South Africa. To the extent that a court has authority and control over any dispute
which
may arise out of or in connection with our Privacy Policy, we both respect and submit to the jurisdiction of the
South African courts.
Contact details
For any queries or requests, please contact us:
Email – sibulele@solcon.capital